Terms of service
Effective Date: May 20, 2025
Welcome to Simplicity Handcrafted. By accessing or using our website (simplicityhandcrafted.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Overview
Simplicity Handcrafted is a small, independently run business based in Mukilteo, WA. We create and sell handcrafted candles, wax melts, diffusers, accessories, and event rentals. These Terms govern your use of our website and services, including all orders placed online.
2. Orders & Payment
All orders are subject to product availability and acceptance. We reserve the right to cancel or refuse any order at our sole discretion. Prices are listed in USD and are subject to change without notice. Payment must be completed at checkout.
3. Shipping
Orders typically ship within 1–3 business days for in-stock items, and 5–7 business days for pre-orders or special orders. Shipping times are estimates and may vary based on carrier performance or external factors.
4. Returns & Exchanges
We do not offer refunds. Exchanges are available for unused products in original condition within 10 business days of delivery. Damaged items may be eligible for replacement if reported within 2 days of delivery, with supporting photos.
See our Return Policy for full details.
5. Product Use & Safety
Please follow all candle and diffuser safety guidelines provided with your order. Simplicity Handcrafted is not responsible for damages resulting from misuse, unattended burning, or failure to follow proper safety practices.
6. Intellectual Property
All content on this site—including product designs, photos, logos, and written content—is the property of Simplicity Handcrafted and may not be copied, distributed, or used without express written permission.
7. Privacy
We respect your privacy and only collect the information necessary to fulfill your order and improve your experience. We do not sell or share your personal information with third parties. For more, view our Privacy Policy.
8. Limitation of Liability
Simplicity Handcrafted is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
9. Modifications
We may update these Terms at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.
10. Contact
If you have any questions about these Terms, please contact us at:
info@simplicityhandcrafted.com